Privacy Policy
We collect only what we need to deliver your patterns and support you — and we never sell personal data.
What we collect & why
Order data
Name, email, billing country and order history — to deliver files, issue receipts and provide support.
Payment data
Handled entirely by Stripe, PayPal and WooPayments. We never see or store card numbers.
Account data
Email, password (hashed) and your downloads if you create an account.
Usage data
Cookies and analytics (Google Analytics, Meta pixel) to understand and improve the shop.
How we use your data
To process orders, deliver downloads, provide support, prevent fraud, send transactional emails and — only with your consent — occasional pattern news you can leave with one click.
Sharing
Only with service providers required to run the shop: hosting, payment processing, email delivery, analytics. Never sold, never rented.
Retention
Order records are kept as long as tax law requires; account data until you delete your account; newsletter data until you unsubscribe.
Cookies
Essential cookies keep your cart and login working. Analytics and marketing cookies help us improve the shop; you can block them in your browser at any time.
International transfers
Some providers process data outside your country under standard contractual safeguards.
Your rights
- Access, correct or export your personal data
- Delete your account and data (subject to legal retention)
- Object to marketing at any time — one click in every email
- Lodge a complaint with your local data-protection authority
Exercise your rights
Write to us and we act within 30 days.